At Laminate Flooring Liquidators, we want you to be completely satisfied with your flooring purchase. We understand that choosing the perfect flooring for your home is a big decision, and we're here to help you make the right choice.

To ensure your satisfaction, we strongly encourage you to order a sample of your desired flooring before committing to a full purchase. This allows you to see and feel the product in person, ensuring it meets your expectations in terms of color, texture, and overall appearance.

In the event that you need to return your flooring, please review the following guidelines:

Eligibility: Returns are accepted within 30 days of the original purchase date. To be eligible for a return, the flooring must be in its original, unopened packaging and in resalable condition.

Shipping Costs: Customers are responsible for all shipping costs associated with returning the flooring. We recommend using a trackable shipping method and purchasing insurance to protect your return shipment.

Return Process: To initiate a return, please contact our customer service team at 770-202-8400 or submit an inquiry here. They will provide you with a return authorization number and instructions on how to proceed.

Refunds: Once your return has been received and inspected, we will issue a refund to the original payment method, minus the original shipping costs and any applicable restocking fees (if necessary).

Exceptions:

Custom Orders: Custom flooring orders are non-returnable.

Damaged or Defective Flooring: If you receive damaged or defective flooring, please contact us immediately. We will arrange for a replacement or refund, including shipping costs, at our discretion.

We are committed to providing you with the best possible flooring experience. If you have any questions or concerns about our return policy, please don't hesitate to contact us.

Tips for avoiding returns:

Order samples: As mentioned earlier, ordering samples is the best way to ensure you're happy with your flooring choice before making a larger purchase.

Measure carefully: Accurate measurements are crucial to avoid ordering too much or too little flooring.

Read product descriptions: Pay close attention to the product descriptions and specifications to ensure the flooring meets your needs.

Contact us with questions: If you have any questions or concerns, please don't hesitate to reach out to our knowledgeable customer service team. We're happy to help!